Xenses + Xcaret Plus in One Day

General information of Xenses + Xcaret Plus in One Day

What is Included Xenses + Xcaret Plus in One Day

Same-day admission to Xenses and Xcaret Plus.
Xenses sensory circuits, optical illusions, Xensatorium, the Town and water activities.
Underground rivers, beach, inlet, wildlife and cultural attractions at Xcaret.
Xcaret México Espectacular show.
One buffet meal at Xcaret Plus.
Lockers, changing rooms and restrooms according to the services available at each park.
Shared transfer between Xenses and Xcaret at the established times.
Taxes and tips.

The Tour variant also includes:

Shared round-trip transportation from an authorized hotel or meeting point.
Pick-up and drop-off according to the selected location.

What is Not Included Xenses + Xcaret Plus in One Day

Admission variant:

Transportation from and to the hotel.
Food and beverages at Xenses.
Photos and souvenirs.
Optional activities at an additional cost.
Personal expenses.

Tour variant:

Food and beverages at Xenses.
Photos and souvenirs.
Optional activities at an additional cost.
Personal expenses.
Private transportation or pick-up outside authorized points.

Recommendations of Xenses + Xcaret Plus in One Day

Bring swimwear, a towel and a change of clothes.
Wear comfortable, quick-dry clothing.
Use biodegradable or mineral sunscreen and insect repellent.
Bring original identification to validate the child rate.
Bring cash or a card for photos, souvenirs and personal expenses.
For the Tour variant, confirm the hotel, meeting point and pick-up time.

Regulations of Xenses + Xcaret Plus in One Day

Xenses is recommended for guests aged 5 and older.
Guests must be over 18 years old to enter without an accompanying adult.
Some activities are not recommended during pregnancy.
Certain experiences may not be suitable for guests with heart conditions, recent surgery, back pain, vertigo, claustrophobia or epilepsy.
Guests with disabilities must be accompanied by someone who can assist them.
Both parks must be visited on the same day.
Advance reservation is mandatory and subject to availability.
The park combination, starting park and final park must be specified when booking.
Interpark transportation operates only at the established times.
Returning to the first park is not permitted.
Minors must be accompanied by an adult.
Xenses from 8:30 a.m.
Transfer from Xenses to Xcaret: 1:00 p.m. or 5:30 p.m.
Meeting point: Platform 1 at the Xenses bus parking area.
Xcaret operates until 10:00 p.m.
The offer cannot be combined with other promotions.
Prices do not vary by season but may change with prior notice.
Access may be denied due to lack of availability when no confirmed reservation exists.

Cancelation policies of Xenses + Xcaret Plus in One Day

A refund will be granted only in the following cases, provided that the client has notified and canceled within the established timeframe:
When the service is canceled by the provider.
In case of illness, provided that an official medical report is presented and the cancellation is made before 11:00 a.m. on the day prior to the service.
When the cancellation or change of date is made before 11:00 a.m. on the day prior to the scheduled service date.

NO refunds, either full or partial, will be issued under any circumstances in the following cases:
No Show: If the client fails to appear on the scheduled date and time of the service, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if a medical certificate is provided.