Tulum Adventure

General information of Tulum Adventure

What is Included Tulum Adventure

Archaeological site entrance
Private access to Yal Kú and Tulum Adventure Park
A/C transportation
Bilingual guide
Full-face mask and fins at the inlet
500 ml water bottle
Umbrella per couple
Life jacket, lockers, dressing rooms, showers and restrooms
Flavored and purified water
Regional buffet
Insurance and taxes

What is Not Included Tulum Adventure

Souvenirs, crafts and clothing
Photo and video services
Tips
El Jaguar Park access fee: USD 20 upon boarding

Recommendations of Tulum Adventure

Wear comfortable clothes and shoes
Bring water shoes, swimsuit, towel and extra shirt
Bring sunglasses and a hat or cap
Use only biodegradable sunscreen and repellent
Bring cash for extras

Regulations of Tulum Adventure

Se requieren habilidades básicas de nado
No recomendado para personas con problemas físicos, cardíacos, respiratorios o de espalda
Mujeres embarazadas no pueden participar
Para acceso a Tulum se cobra $500 MXN por adulto al abordar; menores de 11 años no requieren boleto/brazalete si acreditan edad con identificación; si no acreditan edad, pagan boleto y brazalete.

Cancelation policies of Tulum Adventure

A refund will be granted only in the following cases, provided that the client has notified and canceled within the established timeframe:
When the service is canceled by the provider.
In case of illness, provided that an official medical report is presented and the cancellation is made before 11:00 a.m. on the day prior to the service.
When the cancellation or change of date is made before 11:00 a.m. on the day prior to the scheduled service date.

NO refunds, either full or partial, will be issued under any circumstances in the following cases:
No Show: If the client fails to appear on the scheduled date and time of the service, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if a medical certificate is provided.