Hidden World
Description of Hidden World
Enjoy a unique Riviera Maya adventure combining snorkeling at a private beach and exploration of a natural cave. Discover a reef with tropical fish and vibrant corals, then walk and swim among ancient rock formations in a mystical underground setting. Ideal for travelers looking for adventure, cenote, Caribbean sea and unforgettable natural landscapes in one experience.
Enjoy a unique Riviera Maya adventure combining snorkeling at a private beach and exploration of a natural cave. Discove...General information of Hidden World
What is Included Hidden World
Air-conditioned transportation
Certified guide
Snorkeling activity with full equipment: life vest, mask and snorkel
Cenote exploration and swimming
Helmet and water shoes
Snack
Bottled water
What is Not Included Hidden World
Taxes: $20 USD per person
Photos
Souvenirs
Tips
Personal expenses
Recommendations of Hidden World
Bring swimsuit
Bring sun/water protection shirt
Bring hat and sunglasses
Bring mosquito repellent
Bring towel
Bring extra cash
Wear comfortable clothes and footwear for water activities
Regulations of Hidden World
Not recommended for guests with limited mobility
Not recommended for guests with heart conditions
Not recommended for guests with back problems
Not recommended for women in the first trimester of pregnancy
Itinerary may vary due to external or operational factors
Tax must be paid in cash upon boarding
Credit/debit card payments are not accepted upon boarding
Cancelation policies of Hidden World
A refund will be granted only in the following cases, provided that the client has notified and canceled within the established timeframe:
When the service is canceled by the provider.
In case of illness, provided that an official medical report is presented and the cancellation is made before 11:00 a.m. on the day prior to the service.
When the cancellation or change of date is made before 11:00 a.m. on the day prior to the scheduled service date.
NO refunds, either full or partial, will be issued under any circumstances in the following cases:
No Show: If the client fails to appear on the scheduled date and time of the service, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if a medical certificate is provided.
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