Aktun Chen Caves: A Million-Year-Old Underground World
Description of Aktun Chen Caves: A Million-Year-Old Underground World
Explore the Aktun Chen Dry Cave, an impressive underground formation more than 5 million years old. Walk approximately 650 meters through stalactites, stalagmites, columns, and natural chambers with a bilingual guide. Along the way, discover inner cenotes and learn about the geological and cultural importance of these caves in the Riviera Maya.
Explore the Aktun Chen Dry Cave, an impressive underground formation more than 5 million years old. Walk approximately 6...General information of Aktun Chen Caves: A Million-Year-Old Underground World
What is Included Aktun Chen Caves: A Million-Year-Old Underground World
Admission to the Aktun Chen Dry Cave
Bilingual guide
Required activity equipment
Locker
Restroom access
What is Not Included Aktun Chen Caves: A Million-Year-Old Underground World
Transportation to and from the hotel
Food and beverages
Towels
Photographs
Tips
Personal expenses
Recommendations of Aktun Chen Caves: A Million-Year-Old Underground World
Wear comfortable, lightweight clothing
Wear comfortable, secure footwear
Use biodegradable insect repellent
Bring cash or a credit/debit card for additional expenses
Arrive in advance of your scheduled time
Follow the guide’s instructions at all times
Recommended for guests who are able to walk independently throughout the tour
Regulations of Aktun Chen Caves: A Million-Year-Old Underground World
Participants must be able to walk independently throughout the tour
Swimming is not allowed in the cenote located inside the cave
Do not touch stalactites, stalagmites, or other natural formations
Follow the instructions of the guide and park staff at all times
The activity involves walking inside a natural cave
Access and operation of the activity are subject to the park’s safety and operational conditions
Pets are not allowed
Cancelation policies of Aktun Chen Caves: A Million-Year-Old Underground World
Refunds will be granted only in the following cases, provided that the customer has notified and canceled within the established timeframe:
When the service is canceled by the provider.
In case of illness, provided that an official medical report is submitted and the cancellation is made before 11:00 a.m. on the day prior to the service date.
When the cancellation or date change is made before 11:00 a.m. on the day prior to the scheduled service date.
NO refunds, whether full or partial, will be granted under any circumstances in the following cases:
No Show: If the customer fails to appear on the scheduled service date and time, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if medical documentation is provided.
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