Cirque du Soleil JOYÀ
Description of Cirque du Soleil JOYÀ
Experience JOYÀ, Cirque du Soleil’s resident show in Riviera Maya, combining acrobatics, music, fantasy and fine dining in a theater specially designed for the performance. Choose from show-only tickets, premium seats with drinks and canapés, or a dinner experience for an unforgettable evening at VidantaWorld Riviera Maya.
Experience JOYÀ, Cirque du Soleil’s resident show in Riviera Maya, combining acrobatics, music, fantasy and fine dini...General information of Cirque du Soleil JOYÀ
What is Included Cirque du Soleil JOYÀ
VIP Show & Dinner
Admission to JOYÀ show.
VIP dinner experience.
Preferred seating subject to availability.
Food service included according to the selected experience.
Taxes and service fees included in the rate.
Show & Dinner
Admission to JOYÀ show.
Dinner included according to the selected experience.
Assigned seating subject to availability.
Taxes and service fees included in the rate.
Show with Premium Seats, Drinks & Canapés
Admission to JOYÀ show.
Premium seating subject to availability.
Drinks included according to the selected experience.
Canapés included.
Taxes and service fees included in the rate.
Show Only Sections 8 & 9
Admission to JOYÀ show.
Seat in sections 8 & 9, subject to availability.
Taxes and service fees included in the rate.
Show Only High Stools Sections 4, 5, 6 & 7
Admission to JOYÀ show.
High stool seat in sections 4, 5, 6 & 7, subject to availability.
Taxes and service fees included in the rate.
Show Only High Stools Sections 8 & 9
Admission to JOYÀ show.
High stool seat in sections 8 & 9, subject to availability.
Taxes and service fees included in the rate.
What is Not Included Cirque du Soleil JOYÀ
Hotel pickup and drop-off.
Food and beverages not specified in the selected ticket type.
Tips.
Personal expenses.
Souvenirs, photos or additional services.
Valet parking or special parking fees, when applicable.
Recommendations of Cirque du Soleil JOYÀ
Arrive early at the theater for check-in and seating.
Bring your booking confirmation and official ID.
Smart casual attire is recommended.
Allow enough travel time to VidantaWorld Riviera Maya.
Notify the provider of allergies or dietary restrictions at the beginning of the experience.
Bring a camera or phone, following show restrictions.
Regulations of Cirque du Soleil JOYÀ
Flash photography is not allowed during the show.
Punctuality is required; late arrivals are subject to seating by theater staff.
Cancelation policies of Cirque du Soleil JOYÀ
The service refund will be granted only in the following cases, provided that the customer has notified and canceled within the established timeframe:
When the service is canceled by the supplier/provider.
In case of illness, provided that an official medical report is submitted and the cancellation is made before 11:00 a.m. on the day prior to the service date.
When the cancellation or date change is made before 11:00 a.m. on the day prior to the scheduled service date.
NO refunds, whether full or partial, will be granted under any circumstances in the following cases:
No Show: If the customer fails to appear on the scheduled service date and time, no refund will apply, including cases of illness, personal emergencies, or any other reason, even if medical documentation is provided.
