Holbox

General information of Holbox

What is Included Holbox

Certified guide; air-conditioned transportation; boat tour; golf cart subject to weather; free time at beach/pool hotel; snacks, water and buffet lunch.

What is Not Included Holbox

Photos; souvenirs; marine tax of USD 20 / MXN 400 / EUR 20 payable in cash.

Recommendations of Holbox

Hat and sunglasses; swimsuit; dry change of clothes; sun/water protection shirt; towel; extra cash for photos, souvenirs and taxes.

Regulations of Holbox

Not recommended for infants or guests with heart/back problems. Pregnant guests and anyone under the influence of alcohol/drugs are not allowed.

Cancelation policies of Holbox

A refund will be granted only in the following cases, provided that the client has notified and canceled within the established timeframe:
When the service is canceled by the provider.
In case of illness, provided that an official medical report is presented and the cancellation is made before 11:00 a.m. on the day prior to the service.
When the cancellation or change of date is made before 11:00 a.m. on the day prior to the scheduled service date.

NO refunds, either full or partial, will be issued under any circumstances in the following cases:
No Show: If the client fails to appear on the scheduled date and time of the service, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if a medical certificate is provided.