Waverunner
Description of Waverunner
Jet ski experience in single or double modality, with 30-minute or 1-hour options in lagoon, ocean, Playa Mujeres or Costa Mujeres. Recommended setup: one product with variants by zone, duration and occupancy.
Jet ski experience in single or double modality, with 30-minute or 1-hour options in lagoon, ocean, Playa Mujeres or Cos...General information of Waverunner
What is Included Waverunner
"Jet ski according to selected variant
Safety equipment
Operational instructions"
What is Not Included Waverunner
"Hotel pickup unless confirmed
Photos and videos
Tips
Damages or additional charges according to operation"
Recommendations of Waverunner
"Arrive 30 minutes early
Bring swimsuit, towel, ID and cash
Confirm single or double modality"
Regulations of Waverunner
"Subject to weather
Age/driving restrictions according to operation
Not allowed under alcohol or drugs
Waiver may apply"
Cancelation policies of Waverunner
The service refund will be granted only in the following cases, provided that the customer has notified and canceled within the established timeframe:
When the service is canceled by the supplier/provider.
In case of illness, provided that an official medical report is submitted and the cancellation is made before 11:00 a.m. on the day prior to the service date.
When the cancellation or date change is made before 11:00 a.m. on the day prior to the scheduled service date.
NO refunds, whether full or partial, will be granted under any circumstances in the following cases:
No Show: If the customer fails to appear on the scheduled service date and time, no refund will apply, including cases of illness, personal emergencies, or any other reason, even if medical documentation is provided.