Subsee Explorer Cancun: Submarine Tour at MUSA & Nizuc Reef

General information of Subsee Explorer Cancun: Submarine Tour at MUSA & Nizuc Reef

What is Included Subsee Explorer Cancun: Submarine Tour at MUSA & Nizuc Reef

Subsee Explorer ride.
Guide and instructions.
Guided experience to observe corals, tropical fish, marine life and sculptures from the Cancun Underwater Museum of Art (MUSA).
Beer, water and soft drinks during the Cancun tour.

What is Not Included Subsee Explorer Cancun: Submarine Tour at MUSA & Nizuc Reef

Hotel transportation.
Photos and videos.
$22 USD per person reef preservation fee.

Recommendations of Subsee Explorer Cancun: Submarine Tour at MUSA & Nizuc Reef

Please note that visibility of the underwater sculptures and marine life depends on weather conditions.
Hotel transportation is not included; the experience departs from Aquaworld.

Regulations of Subsee Explorer Cancun: Submarine Tour at MUSA & Nizuc Reef

• Pregnant women may not participate at any stage of pregnancy.
• Guests under the influence of drugs or alcohol may not participate.
• Children ages 4 to 11 pay the child rate.
• Children under 4 years old are free of charge.
• The maximum age to participate is 65 years.
• The supplier lists guests with limited mobility within its restrictions; specific accessibility conditions should be confirmed directly before booking.

Cancelation policies of Subsee Explorer Cancun: Submarine Tour at MUSA & Nizuc Reef

The service refund will be granted only in the following cases, provided that the customer has notified and canceled within the established timeframe:

When the service is canceled by the supplier/provider.
In case of illness, provided that an official medical report is submitted and the cancellation is made before 11:00 a.m. on the day prior to the service date.
When the cancellation or date change is made before 11:00 a.m. on the day prior to the scheduled service date.

NO refunds, whether full or partial, will be granted under any circumstances in the following cases:

No Show: If the customer fails to appear on the scheduled service date and time, no refund will apply, including cases of illness, personal emergencies, or any other reason, even if medical documentation is provided.