El Dorado Seaside Palms
Description of El Dorado Seaside Palms
Discover El Dorado Seaside Palms, an exclusive adults-only oasis awarded for its excellence and romance. Located in the Riviera Maya, this heart of tranquility invites you to experience comfort and relaxation by the Caribbean Sea, where every moment becomes an eternal memory. Among beach beds and massages under palapas overlooking the sea, serenity awaits.
El Dorado Seaside Palms offers the best of both worlds: relaxation in paradise and the excitement of exploring the natural and cultural wonders of the Riviera Maya. A destination where each day is a promise of new stories and each night a celebration of the romantic spirit.
Relive the passion and charm at El Dorado Seaside Palms, where the beauty of the Mexican Caribbean meets the warmth of our hospitality.
Rooms in El Dorado Seaside Palms
15:00 hrs.
12:00 hrs.
380 Rooms
Categories in El Dorado Seaside Palms
Services in El Dorado Seaside Palms
Facilities in El Dorado Seaside Palms
Restaurants & Bars in El Dorado Seaside Palms
Breakfast: 7:00 am a 11:00 am
Lunch: 12:00 pm a 3:00 pm
Immerse yourself in a world of flavors at Arrecifes, open for breakfast and lunch, offering a wide variety of foods in a sophisticated atmosphere that will delight your senses.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants:
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Breakfast 07:00-11:00 hrs
Lunch 12:00-16:00 hrs
Dinner 17:30-22:00 hrs
Discover an oasis of tranquility at Culinarium, overlooking the garden and with an à la carte menu, this restaurant offers a wide variety of dishes to satisfy all your cravings.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants:
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Dinner: 5:30 pm to 10:00 pm
Immerse yourself in the unique flavors of Asia at Klay Talay, a restaurant that offers you an unparalleled culinary experience. Enjoy sake and a wide variety of dishes that will transport you to another continent. Open for dinner only.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants:
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Dinner: 5:30 pm to 10:00 pm
La Carreta is the perfect place to enjoy authentic local and traditional Mexican cuisine. Open for dinner only, this Mexican-themed restaurant envelops you in warmth and flavor. Reservations are required and the dress code is elegant.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants:
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
Breakfast: 7:00 a.m. – 11:00 a.m.
Lunch: 12:00 pm - 6:00 pm
A few steps from the beach and in the open air, La Sandwicherie is ideal for enjoying wood-fired pizzas, nachos and burgers in a relaxed and casual atmosphere. Perfect for a casual meal overlooking the sea.
Dinner: 5:30 pm to 10:00 pm
Mia Casa Palms, transports you to Italy with its architecture and its exquisite Italian cuisine. Ideal for couples, this intimate corner is perfect for an unforgettable evening.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants:
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
National and International drinks
Hours: 9:00 am to 11:00 pm
Located next to the Cotorros pool, this bar is the ideal place to rest and enjoy a refreshing drink in a quiet environment.
Dinner: 5:30 pm to 10:00 pm
Explore the culinary diversity of the Gourmet Pub, with an elegant atmosphere and a wide variety of dishes, this restaurant is perfect for sophisticated dining. Reservations are required.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants:
Ladies: Dresses, skirts, long pants, shoes, Capri pants, and elegant sandals.
Gentleman: Long pants, collared shirts, and casual shoes.
Permitted: Formal pants and formal sandals.
Not Permitted: Baseball caps, peaks, tank tops & flip-flops and sport shorts.
GI DRESS CODE BREAKFAST/ LUNCH
Ladies: Sundresses, elegant sandals, T-shirts and skirts.
Permitted: Shorts, T-shirts, flip flops.
Gentlemen: Long pants, polo shirts, sleeved T-shirts, sandals and tennis shoes.
Permitted: Shorts, sleeved T-shirts, flip flops.
Not Permitted: Swimming suits, bikinis, tank tops, sleeveless shirts, baseball caps or any type of hat.
National and International drinks
Hours: 9:00 am to 2:00 am
Steps from the beach, Guacamayas Bar is perfect for enjoying refreshing drinks, spectacular views, and relaxing on the palapa swings. An ideal place to spend some quality time.
Open: 6:00 pm – 11:00 pm
With a relaxed atmosphere, Kanaloa Bar invites you to enjoy your favorite drink under a starry sky over the Caribbean Sea, creating unforgettable moments.
National and International drinks
Hours: 5:30 pm to 10:00 pm
Located behind the Seaside Palms lobby, open only in the evenings. La Cantina Bar is the perfect place to enjoy traditional drinks and the nightlife.
Margaritas and cocktails
Hours: 5:30 pm to 10:00 pm
Enjoy your favorite cocktails at Margaritas Bar, an ideal place to relax with friends and family while enjoying the sea breeze.
"Located in the Premium section, Garcitas Swim-Up Bar offers delicious gourmet bites and lunches to enjoy while cooling off in the pool."
Coffee in El Dorado Seaside Palms
Spa in El Dorado Seaside Palms
Hours: 7:00 am to 9:00 pm
"At El Dorado Seaside Palms, discover a sanctuary of wellness where ancient Mayan traditions are interwoven with the innovation of modern techniques. Náay Spa invites you on a journey of rejuvenation and harmony in an environment with elegance and peace at its heart.
From the moment you arrive, Náay Spa awakens your senses, guiding you on an experience of deep connection with the natural elements: earth, air, fire and water. Each treatment is designed to balance your energy, restoring your natural state of well-being.
Enjoy an atmosphere of tranquility and simplicity, where you will find a meticulous selection of therapies that promise to revitalize body and spirit. At El Dorado Seaside Palms, Náay Spa is more than a space for relaxation; it is a journey towards balance and inner renewal."
Cancelation policies in El Dorado Seaside Palms
Cancellation policies
We have established a detailed cancellation policy to ensure a hassle-free experience and provide
flexibility. Please carefully read the following terms and conditions related to the cancellation of your
reservation:
Cancellations must be made in writing or through our online system.
Reservations are non-transferable and the cancellation policy applies only to the reservation holder.
In exceptional situations, such as emergencies or unforeseen events, please contact our team to
explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way.
Flexible rates
Free cancellation up to 22 days before arrival. Starting from day 21, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, and the full payment to confirm.
Cancellation from 0 to 21 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
24/12/2025 - 02/01/2026
29/03/2026 - 05/04/2026
24/12/2026 - 02/01/2027
Free cancellation up to 16 days before arrival. Starting from day 15, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, as well as the full payment to confirm.
Cancellation from 7 to 15 days prior to arrival, No Show or any modification, will apply a penalty for
30% of stay.
Cancellation from 0 to 6 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
01/07/2025 - 23/12/2025
03/01/2026 - 28/03/2026
06/04/2026 - 23/12/2026
***If a reservation is subject to two cancellation policies for the travel dates, the most restrictive policy will apply in all cases, without exception.***
Choose your room:
Royal Retreat Beachfront Suite - Flexible : More Inclusive
Surrounded by swaying palms and just steps from the sea, the Royal Retreat Beachfront Suite offers spacious, harmonious interiors designed to evoke a natural sense of well-being, where nature and the ocean take center stage.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is carefully curated to support rest and create a stay defined by privacy and quiet ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Oceanview Suite - Flexible : More Inclusive
Located in one of the resort’s most privileged areas, the Royal Retreat Oceanview Suite offers sweeping views of the Caribbean Sea from its private terrace, allowing the panorama to become the defining element of the stay.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is intentionally curated to support rest and create a stay defined by privacy and quiet ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Premium Swim-Up Junior Suite - Flexible : More Inclusive
Located in the resort’s premium section, these suites are designed for guests seeking a harmonious pace and an immersive experience. They offer access to a private pool, perfect for soaking up the sun or enjoying a cocktail at the villa’s exclusive swim-up bar.
Royal Retreat Beachfront Swim-Up Suite - Flexible : More Inclusive
Located just steps from the beach and featuring direct pool access from its private terrace, the Royal Retreat Beachfront Swim-Up Suite offers a closer connection to the sea and a greater sense of freedom within the resort. The interior design creates a relaxed and welcoming atmosphere, thoughtfully designed for comfort.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is intentionally curated to support rest and create a stay defined by privacy and quiet ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat 1 Bedroom Studio - Flexible : More Inclusive
The Royal Retreat 1 Bedroom Studio features a primary bedroom and a fully furnished living area, enriched with décor inspired by Mexican elements and warm tones that create an inviting sense of comfort and care. Outdoors, the private terrace includes a plunge pool with panoramic views of the surrounding natural landscape.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is carefully curated to support rest and create a more intimate, unhurried stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Luxury Junior Suite - Flexible : More Inclusive
Our Luxury Jr Suites perfectly combine elegance and light, offering a unique experience overlooking the tropical gardens. Whether on the ground or first floor, each suite is a space designed for relaxation and privacy.
Beachfront Junior Suite - Flexible : More Inclusive
Just a stone's throw from the sand and the vast sea, our Beachfront Junior Suites are the perfect escape for beach lovers. With interiors that celebrate style and comfort, each day begins with the whisper of the waves and the caress of the sea breeze.
Premium Junior Suite - Flexible : More Inclusive
Discover the ultimate in comfort with our Premium Jr Suites. Ample spaces full of fine details await to immerse you in absolute tranquility, facing lush green nature or the calm blue of the pool. Relaxation reigns here.
Swim-Up Junior Suite - Flexible : More Inclusive
Your personal retreat awaits with direct access from your terrace to a tranquil river in our Suites with Swim Up. Among gardens full of life, enjoy the luxury of having the pool and bar just steps away, in an environment that celebrates the beauty of Mexico.
Junior Suite - Flexible : More Inclusive
These suites offer contemporary furnishings, a luxurious dreamy bed and a sofa that provides maximum comfort. Our garden view suites feature with your own private balcony shaded by palm trees and a beautiful pool view. Located on the first and second floors with one king-size bed or twin beds doubles (subject to availability).
Maximum capacity 2 adults
441.3 ft² / 41 m²
Premium Oceanview Junior Suite - Flexible : More Inclusive
A sanctuary of elegance and tranquility, offering breathtaking panoramic views of the Caribbean. Thoughtfully crafted to embody the essence of coastal living, this suite seamlessly blends architecture and nature. Available with a King-size bed or two twin beds (subject to availability), it invites you to wake up to an endless horizon, where the sea and sky converge in perfect harmony.
Royal Retreat Swim-Up Suite - Flexible : More Inclusive
The Royal Retreat Swim-Up Suite features direct pool access from its private terrace, offering a greater sense of freedom and privacy within the resort setting. The interior décor creates a relaxed and inviting atmosphere designed for comfort.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is thoughtfully curated to support rest and create a more intimate, unhurried stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Beachfront Suite - Non refundable : More Inclusive
Surrounded by swaying palms and just steps from the sea, the Royal Retreat Beachfront Suite offers spacious, harmonious interiors designed to evoke a natural sense of well-being, where nature and the ocean take center stage.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is carefully curated to support rest and create a stay defined by privacy and quiet ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Oceanview Suite - Non refundable : More Inclusive
Located in one of the resort’s most privileged areas, the Royal Retreat Oceanview Suite offers sweeping views of the Caribbean Sea from its private terrace, allowing the panorama to become the defining element of the stay.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is intentionally curated to support rest and create a stay defined by privacy and quiet ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Premium Swim-Up Junior Suite - Non refundable : More Inclusive
Located in the resort’s premium section, these suites are designed for guests seeking a harmonious pace and an immersive experience. They offer access to a private pool, perfect for soaking up the sun or enjoying a cocktail at the villa’s exclusive swim-up bar.
Royal Retreat Beachfront Swim-Up Suite - Non refundable : More Inclusive
Located just steps from the beach and featuring direct pool access from its private terrace, the Royal Retreat Beachfront Swim-Up Suite offers a closer connection to the sea and a greater sense of freedom within the resort. The interior design creates a relaxed and welcoming atmosphere, thoughtfully designed for comfort.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is intentionally curated to support rest and create a stay defined by privacy and quiet ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat 1 Bedroom Studio - Non refundable : More Inclusive
The Royal Retreat 1 Bedroom Studio features a primary bedroom and a fully furnished living area, enriched with décor inspired by Mexican elements and warm tones that create an inviting sense of comfort and care. Outdoors, the private terrace includes a plunge pool with panoramic views of the surrounding natural landscape.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is carefully curated to support rest and create a more intimate, unhurried stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Luxury Junior Suite - Non refundable : More Inclusive
Our Luxury Jr Suites perfectly combine elegance and light, offering a unique experience overlooking the tropical gardens. Whether on the ground or first floor, each suite is a space designed for relaxation and privacy.
Beachfront Junior Suite - Non refundable : More Inclusive
Just a stone's throw from the sand and the vast sea, our Beachfront Junior Suites are the perfect escape for beach lovers. With interiors that celebrate style and comfort, each day begins with the whisper of the waves and the caress of the sea breeze.
Premium Junior Suite - Non refundable : More Inclusive
Discover the ultimate in comfort with our Premium Jr Suites. Ample spaces full of fine details await to immerse you in absolute tranquility, facing lush green nature or the calm blue of the pool. Relaxation reigns here.
Swim-Up Junior Suite - Non refundable : More Inclusive
Your personal retreat awaits with direct access from your terrace to a tranquil river in our Suites with Swim Up. Among gardens full of life, enjoy the luxury of having the pool and bar just steps away, in an environment that celebrates the beauty of Mexico.
Junior Suite - Non refundable : More Inclusive
These suites offer contemporary furnishings, a luxurious dreamy bed and a sofa that provides maximum comfort. Our garden view suites feature with your own private balcony shaded by palm trees and a beautiful pool view. Located on the first and second floors with one king-size bed or twin beds doubles (subject to availability).
Maximum capacity 2 adults
441.3 ft² / 41 m²
Premium Oceanview Junior Suite - Non refundable : More Inclusive
A sanctuary of elegance and tranquility, offering breathtaking panoramic views of the Caribbean. Thoughtfully crafted to embody the essence of coastal living, this suite seamlessly blends architecture and nature. Available with a King-size bed or two twin beds (subject to availability), it invites you to wake up to an endless horizon, where the sea and sky converge in perfect harmony.
Royal Retreat Swim-Up Suite - Non refundable : More Inclusive
The Royal Retreat Swim-Up Suite features direct pool access from its private terrace, offering a greater sense of freedom and privacy within the resort setting. The interior décor creates a relaxed and inviting atmosphere designed for comfort.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is thoughtfully curated to support rest and create a more intimate, unhurried stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
