El Dorado Royale
Description of El Dorado Royale
El Dorado Royale unfolds like a jewel of the Riviera Maya, an enclave of luxury and romance nestled on a quiet, secluded beach. This resort is an ode to sophistication, where haute cuisine is combined with dream suites, boasting views that capture the essence of the gardens and the reflecting water of the pools, all the way to the majesty of the Caribbean Sea.
Strategically located in the beating heart of the Riviera Maya, El Dorado Royale becomes the central point from which the beautiful Mexican coastline can be explored. This sanctuary lies the perfect distance between the fascinating Playa del Carmen and the tranquility of Puerto Morelos, with access to prestigious golf courses.
The resort is a mirror of romance, with sophisticated amenities including a lush health club and an unparalleled concierge service. Every corner of El Dorado Royale is imbued with the place’s exclusivity, making every moment a discovery and every experience another step on a journey of elegance and passion.
Rooms in El Dorado Royale
15:00 hrs.
12:00 hrs.
476 Rooms
Categories in El Dorado Royale
Services in El Dorado Royale
Facilities in El Dorado Royale
Restaurants & Bars in El Dorado Royale
Dinner: 6pm to 10pm
* Reservation is required
D'Italia Casitas is an elegant Italian restaurant, open for dinners with a formal dress code. Enjoy a culinary experience in an enclosed environment with stunning views of the sea.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
Breakfast: 6:30 a.m. to 11:30 a.m.
Dinner: 6p.m. at 10p.m.
Santa Fe Grill specializes in barbecues and breakfasts in a warm and welcoming atmosphere. Savor the authenticity of Mexican cuisine in every dish, designed to delight your senses.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
Breakfast: 6:30 am to 12pm
At Cocotal, each dish is a celebration of Mexican and international cuisine. Enjoy a full breakfast or an exquisite dinner in a cozy atmosphere that will make you feel at home.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
A la Carte Dinner: 6 pm to 10 pm
D'Italia Villas, open for dinner only, offers contemporary Italian food in an elegant setting. With a sophisticated dress code, it's the perfect place for a romantic dinner or special celebration.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
One-time schedule, starting with a welcome cocktail at 7:00 p.m., followed
dinner / show at 7:30 p.m.
* Reservations are required.
*Extra charge, ask the concierge staff.
*Wine pairing with additional cost.
Fuentes is more than just a restaurant; It is a unique experience where entertainment and gastronomy come together. Enjoy show cooking with a show included, where each dish is a work of art created with the best ingredients. This experience has an additional cost, for more details and reservations, please contact our reception team.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
Lunch: 12pm to 5pm
Dinner: 5pm to 10pm
Kampai transports you to the Far East with every bite. With a chef specializing in Asian cuisine, this restaurant offers a delight for the palate, open for lunch and dinner.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
International Breakfast: 6:30 am - 11am Lunch: 12pm - 4pm
Dinner: 5pm - 10pm
It is a palapa located in the main pool, where Veracruz-style food becomes the soul of the place. Fresh seafood and traditional dishes await you at La Isla, where every bite is a culinary delight.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
Desayuno: 7am a 11 am
Discover Rincón, a place where every detail is designed to offer you a unique gastronomic experience. Enjoy the warmth and flavor in an environment that invites you to stay.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
At Spot, you'll find a serene environment to enjoy a leisurely breakfast or premium drinks by the pool. Relax in this oasis of calm with exceptional services.
To enhance our More Inclusive experience, please comply with the following casual
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• GENTLEMEN: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals.
5:00 PM - 10:00 PM
Enjoy a variety of cocktails at Bar Bellinis, with contemporary décor and spectacular sea views. It is the ideal place to relax and socialize.
National and International drinks
Hours: 9am to 11pm
The view from Gaviotas Seashore Bar is unique, just a few steps from the sea. Enjoy a drink and let yourself be carried away by the sea breeze in a perfect place to relax and enjoy the surroundings.
To enhance our More Inclusive experience, please adhere to the following informal requirements.
Elegant dress code in all gourmet restaurants.
• LADIES: Capri pants, dresses, skirts, long pants, shoes, dress sandals.
• GENTLEMEN: Formal Bermuda shorts, long pants, collared shirts, casual dress shoes or sandals.
La Cabaña Pizzeria
Hours: 11a.m. at 4p.m.
Offers wood-fired pizzas and a selection of Angus burgers, gourmet bites among other succulent Mexican snacks.
Health bar
Hours: 8a.m. at 6pm
Offers fresh fruit, multigrain sandwiches, and a variety of smoothies
Kick
Hours: Lunch: 12p.m. at 4p.m.
In a relaxed atmosphere in front of the sea, you can enjoy delicious preparations on the grill, as well as Mexican specialties along with a cold beer or another drink of your liking.
LAS OLAS
Pop up. * Exclusive for members
Hours: 12pm - 4pm
Hours: 5:00 p.m. a 01:00 am
Bar Guacamayas has open-air lounges and is famous for being the nightlife hotspot. Enjoy live music, dance and have an amazing night in a festive atmosphere.
Hours: 11a.m. at 1a.m.
Located in the heart of El Dorado Royale's lobby, Bar Martinis is the epitome of elegance and serenity. Here, every sip is an invitation to relax and enjoy an exclusive selection of martinis and premium drinks. The refined atmosphere is complemented by a pool table, offering the perfect setting for moments of fun and sophistication in a truly distinguished setting.
La Isla Swim-Up Bar
Hours: 9:00 am to 5:00 pm
Located in one of the main pools with music and movement.
Fuentes Swim-Up Bar
Hours: 9:00 am to 5:00 pm
Located at Las Fuentes swimming pool
Tucanes Swim-Up Bar
Hours: 9:00 am to 5:00 pm
Located at Tucanes swimming pool.
Swim-Up Bar La Isla offers you the opportunity to enjoy drinks without leaving the pool. Relax and enjoy a serene setting with top-notch service.
Coffee in El Dorado Royale
Spa in El Dorado Royale
Spa hours: 8am to 9pm
Gym hours: 7am to 9pm
Discover the alchemy of wellness at Náay Spa, a temple of serenity rooted in Mayan tradition. Located in the heart of the Dorado Royale, this relaxing space prides itself on its temazcal, an ancient rite that offers a journey of purification guided by the wisdom of a real shaman. Every treatment is a ceremony, from holistic therapies to purification rituals that invite you to reconnect with your essence. With a gym overlooking a tranquil garden, Náay Spa is a retreat for those seeking to reconnect with their essence in an atmosphere of understated elegance and Mexican harmony.
Cancelation policies in El Dorado Royale
Cancellation policies
We have established a detailed cancellation policy to ensure a hassle-free experience and provide
flexibility. Please carefully read the following terms and conditions related to the cancellation of your
reservation:
Cancellations must be made in writing or through our online system.
Reservations are non-transferable and the cancellation policy applies only to the reservation holder.
In exceptional situations, such as emergencies or unforeseen events, please contact our team to
explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way.
Flexible rates
Free cancellation up to 22 days before arrival. Starting from day 21, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, and the full payment to confirm.
Cancellation from 0 to 21 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
24/12/2025 - 02/01/2026
29/03/2026 - 05/04/2026
24/12/2026 - 02/01/2027
Free cancellation up to 8 days before arrival. Starting from day 7, if we don´t have any payment or
deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, as well as the full payment to confirm.
Cancellation from 0 to 7 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
21/04/2025 - 23/12/2025
03/01/2026 - 28/03/2026
06/04/2026 - 23/12/2026
***If a reservation is subject to two cancellation policies for the travel dates, the most restrictive policy will apply in all cases, without exception.***
Choose your room:
Royal Retreat Swim-Up Suite - Flexible : More Inclusive
The Royal Retreat Swim-Up Suite features direct access to the lazy river from its private terrace, creating a seamless connection between your indoor space and the resort’s tranquil surroundings. Its spacious layout and contemporary design, enhanced by warm tones, offer an inviting setting for a relaxed and intimate stay.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Inside the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail has been carefully considered to support rest and create a more intimate, unhurried stay.
Personalized service:
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities:
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences:
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
²One access to the hydrotherapy circuit per stay is included.
Royal Retreat Junior Suite - Flexible : More Inclusive
Step into a stay shaped by serenity and attentive care. Our Royal Retreat Junior Suite is defined by warm tones, generous interiors, and abundant natural light that remains in constant dialogue with the surrounding beauty of the resort.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within your suite, enjoy thoughtfully selected amenities including an exclusive in-room dining menu, a personalized pillow menu, and an in-suite bar with a curated selection of premium beverages. Every detail has been considered to support rest, privacy, and a more intimate rhythm throughout your stay.
Personalized service:
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities:
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences:
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
²One access to the hydrotherapy circuit per stay is included.
Royal Retreat Beachfront Suite - Flexible : More Inclusive
Located just steps from the beach, the Royal Retreat Beachfront Suite maintains a constant connection to the resort’s tropical surroundings. Its contemporary design, filled with natural light and warm tones, creates an inviting setting for more intimate, unhurried stays.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Inside the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each element is intentionally curated to enhance your time at the resort while preserving a sense of privacy and ease.
Personalized service:
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities:
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences:
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
²One access to the hydrotherapy circuit per stay is included.
Beachfront Swim-Up Junior Suite - Flexible : More Inclusive
These suites located on ground floor and a few steps from the beach and close to a pool, offer a convenient access to a river from your terrace. Includes authentic dark wood furniture with a king bed or two double beds, contemporary bathrooms with double sinks and a relaxing hot tub in the suite.
Royal Retreat Beachfront Swim-Up Suite - Flexible : More Inclusive
Set in a privileged location within the resort, the Royal Retreat Beachfront Swim-Up Suite features a private terrace with direct swim-up pool access and a contemporary design that strengthens its connection to the sea. The result is an intimate and serene atmosphere that naturally invites rest.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection,and an in-suite bar with a curated selection of premium beverages. Each element is thoughtfully curated for guests who value privacy, attentive service, and a more refined rhythm to their stay.
Personalized service:
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities:
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences:
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
²One access to the hydrotherapy circuit per stay is included.
Royal Retreat Deluxe Garden Suite - Flexible : More Inclusive
Recently renovated, the Royal Retreat Deluxe Garden Suite offers a bright and serene atmosphere defined by chukum finishes, natural textiles, and wood accents within a contemporary setting that remains connected to its surroundings.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Inside the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is thoughtfully considered to support rest and create a more intimate, unhurried stay.
Personalized service:
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities:
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences:
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
²One access to the hydrotherapy circuit per stay is included.
Luxury Junior Suite - Flexible : More Inclusive
Get ready to be seduced by the sophistication of our Luxury Jr Suites, where design meets Mexican warmth. Relax in your personal hammock while the Caribbean breeze caresses your skin, surrounded by the tranquility of your private terrace or balcony, a sanctuary of peace with garden views that bring the legend of the tropics to life.
Beachfront Junior Suite - Flexible : More Inclusive
Open your eyes each morning to a mosaic of infinite blues in our Beach Front Jr Suites. Handcrafted wood and design details merge with the essence of the sea to create a haven of delight by the beach. The whirlpool tub awaits to immerse you in an experience of deep relaxation, while the private balcony invites you to share intimate moments under the Caribbean sky.
Royal Retreat 2 Bedroom Villa - Flexible : More Inclusive
Conceived as your own private retreat within the resort, the Royal Retreat 2 Bedroom Villa showcases a contemporary design defined by fine woods, natural fibers, and expansive, light-filled interiors. Its layout includes two independent bedrooms, a private living area, and a fully equipped kitchen and dining space, allowing for both shared moments and personal privacy.
Outdoors, the villa extends onto a private terrace featuring a plunge pool, loungers, and hammocks, fostering a natural connection to the surroundings while creating a serene and sophisticated atmosphere.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the villa, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail has been carefully considered to support rest and encourage a more intimate, unhurried stay.
Personalized service:
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities:
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences:
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
²One access to the hydrotherapy circuit per stay is included.
Swim-Up Junior Suite - Flexible : More Inclusive
Experience the charm of the Riviera Maya with direct access to the serene currents of our leisurely river in the Jr Suites Swim Up. Surrounded by tropical gardens that resonate with Mexico's wildlife, these suites are a tribute to nature and the art of Mexican hospitality, with every detail designed to harmonize your stay.
Royal Retreat Swim-Up Suite - Non refundable : More Inclusive
The Royal Retreat Swim-Up Suite features direct access to the lazy river from its private terrace, creating a seamless connection between your indoor space and the resort’s tranquil surroundings. Its spacious layout and contemporary design, enhanced by warm tones, offer an inviting setting for a relaxed and intimate stay.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Inside the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail has been carefully considered to support rest and create a more intimate, unhurried stay.
Personalized service:
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities:
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences:
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
²One access to the hydrotherapy circuit per stay is included.
Royal Retreat Junior Suite - Non refundable : More Inclusive
Step into a stay shaped by serenity and attentive care. Our Royal Retreat Junior Suite is defined by warm tones, generous interiors, and abundant natural light that remains in constant dialogue with the surrounding beauty of the resort.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within your suite, enjoy thoughtfully selected amenities including an exclusive in-room dining menu, a personalized pillow menu, and an in-suite bar with a curated selection of premium beverages. Every detail has been considered to support rest, privacy, and a more intimate rhythm throughout your stay.
Personalized service:
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities:
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences:
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
²One access to the hydrotherapy circuit per stay is included.
Royal Retreat Beachfront Suite - Non refundable : More Inclusive
Located just steps from the beach, the Royal Retreat Beachfront Suite maintains a constant connection to the resort’s tropical surroundings. Its contemporary design, filled with natural light and warm tones, creates an inviting setting for more intimate, unhurried stays.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Inside the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each element is intentionally curated to enhance your time at the resort while preserving a sense of privacy and ease.
Personalized service:
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities:
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences:
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
²One access to the hydrotherapy circuit per stay is included.
Beachfront Swim-Up Junior Suite - Non refundable : More Inclusive
These suites located on ground floor and a few steps from the beach and close to a pool, offer a convenient access to a river from your terrace. Includes authentic dark wood furniture with a king bed or two double beds, contemporary bathrooms with double sinks and a relaxing hot tub in the suite.
Royal Retreat Beachfront Swim-Up Suite - Non refundable : More Inclusive
Set in a privileged location within the resort, the Royal Retreat Beachfront Swim-Up Suite features a private terrace with direct swim-up pool access and a contemporary design that strengthens its connection to the sea. The result is an intimate and serene atmosphere that naturally invites rest.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection,and an in-suite bar with a curated selection of premium beverages. Each element is thoughtfully curated for guests who value privacy, attentive service, and a more refined rhythm to their stay.
Personalized service:
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities:
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences:
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
²One access to the hydrotherapy circuit per stay is included.
Royal Retreat Deluxe Garden Suite - Non refundable : More Inclusive
Recently renovated, the Royal Retreat Deluxe Garden Suite offers a bright and serene atmosphere defined by chukum finishes, natural textiles, and wood accents within a contemporary setting that remains connected to its surroundings.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Inside the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is thoughtfully considered to support rest and create a more intimate, unhurried stay.
Personalized service:
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities:
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences:
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
²One access to the hydrotherapy circuit per stay is included.
Luxury Junior Suite - Non refundable : More Inclusive
Get ready to be seduced by the sophistication of our Luxury Jr Suites, where design meets Mexican warmth. Relax in your personal hammock while the Caribbean breeze caresses your skin, surrounded by the tranquility of your private terrace or balcony, a sanctuary of peace with garden views that bring the legend of the tropics to life.
Beachfront Junior Suite - Non refundable : More Inclusive
Open your eyes each morning to a mosaic of infinite blues in our Beach Front Jr Suites. Handcrafted wood and design details merge with the essence of the sea to create a haven of delight by the beach. The whirlpool tub awaits to immerse you in an experience of deep relaxation, while the private balcony invites you to share intimate moments under the Caribbean sky.
Royal Retreat 2 Bedroom Villa - Non refundable : More Inclusive
Conceived as your own private retreat within the resort, the Royal Retreat 2 Bedroom Villa showcases a contemporary design defined by fine woods, natural fibers, and expansive, light-filled interiors. Its layout includes two independent bedrooms, a private living area, and a fully equipped kitchen and dining space, allowing for both shared moments and personal privacy.
Outdoors, the villa extends onto a private terrace featuring a plunge pool, loungers, and hammocks, fostering a natural connection to the surroundings while creating a serene and sophisticated atmosphere.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the villa, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail has been carefully considered to support rest and encourage a more intimate, unhurried stay.
Personalized service:
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities:
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences:
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
²One access to the hydrotherapy circuit per stay is included.
Swim-Up Junior Suite - Non refundable : More Inclusive
Experience the charm of the Riviera Maya with direct access to the serene currents of our leisurely river in the Jr Suites Swim Up. Surrounded by tropical gardens that resonate with Mexico's wildlife, these suites are a tribute to nature and the art of Mexican hospitality, with every detail designed to harmonize your stay.
