El Dorado Maroma
Description of El Dorado Maroma
Be amazed by our sanctuary of serenity at El Dorado Maroma, an enclave where freedom and exclusivity intertwine to offer a personalized retreat by the crystal-clear waters of the Caribbean. Here, every moment is designed for you to detach from your routine and truly disconnect in unprecedented comfort.
Our commitment is your absolute well-being. So we have created a unique concept that invites you to enjoy unique experiences in spaces that encourage intimacy and delight. In select company or in the privacy of your haven, the possibilities are as vast as the ocean that faces us.
El Dorado Maroma transforms the everyday into a mosaic of extraordinary activities, from gastronomic dinners under a starry sky to waking up to the whisper of the sea. Our meticulous services are the bridge to your days being transformed, turning each moment into a celebration of life.
Rooms in El Dorado Maroma
15:00 hrs.
13:00 hrs.
149 Rooms
Categories in El Dorado Maroma
Services in El Dorado Maroma
Facilities in El Dorado Maroma
Restaurants & Bars in El Dorado Maroma
Dinner: 5:30 pm – 10:00 pm
Caribbean Grill invites you to a feast of colors, aromas and flavors that capture the passionate essence of the Caribbean. Every bite is an adventure through Caribbean cuisine with a Mexican touch that makes each dish a celebration of our incredible culinary culture.
DRESS CODE
To enhance our More Inclusive experience, please comply with the following casual elegant dress code in all gourmet restaurants:
• GENTLEMEN
Recommended: Long pants, collared shirts, casual shoes.
Permitted: formal bermudas, dress sandals.
• LADIES
Recommended: Dresses, skirts, long pants, shoes, capri pants,
elegant sandals.
NOT PERMITTED: Baseball caps, peaks, tank tops & flip-flops, sport shorts
Breakfast: 7:00 am – 12:00 pm
Lunch: 12:30 pm – 3:30 pm
Dinner: 5:30 pm – 10:00 pm
Lima Limón is a passport to flavor, where each dish takes you on a journey from the energy of breakfast to the delight of Peruvian cuisine at night. Variety is the essence of life here, and each à la carte menu is a promise of discovery and enjoyment.
DRESS CODE
To enhance our More Inclusive experience, please comply with the following casual elegant dress code in all gourmet restaurants:
• GENTLEMEN
Recommended: Long pants, collared shirts, casual shoes.
Permitted: formal bermudas, dress sandals.
• LADIES
Recommended: Dresses, skirts, long pants, shoes, capri pants,
elegant sandals.
NOT PERMITTED: Baseball caps, peaks, tank tops & flip-flops, sport shorts
Dinner: 5:30 pm – 10:00 pm
At Mio Cuccina Italiana, each dish is a culinary masterpiece in which Italy’s best kept secrets meet the passion of our chefs. Tradition and innovation come together in a dance of flavors, from fresh fish carpaccio to pastas that tell stories of never-ending love and taste. The food is not only enjoyed, but experienced, here.
DRESS CODE
To enhance our More Inclusive experience, please comply with the following casual elegant dress code in all gourmet restaurants:
• GENTLEMEN
Recommended: Long pants, collared shirts, casual shoes.
Permitted: formal bermudas, dress sandals.
• LADIES
Recommended: Dresses, skirts, long pants, shoes, capri pants,
elegant sandals.
NOT PERMITTED: Baseball caps, peaks, tank tops & flip-flops, sport shorts.
Breakfast: 7:00 am – 12:00 pm
Lunch: 12:00 pm – 4:00 pm
Dinner: 5:30 pm – 10:00 pm
At Papitos Gourmet Beach Club, the kitchen becomes a stage and you are the guest of honor. International themed menus come alive before your eyes, while the Caribbean Sea paints a picture of eternal tranquility. From light lunches to exquisite dinners, each choice is a culinary journey you won’t want to end.
DRESS CODE
To enhance our More Inclusive experience, please comply with the following casual elegant dress code in all gourmet restaurants:
• GENTLEMEN
Recommended: Long pants, collared shirts, casual shoes.
Permitted: formal bermudas, dress sandals.
• LADIES
Recommended: Dresses, skirts, long pants, shoes, capri pants,
elegant sandals.
NOT PERMITTED: Baseball caps, peaks, tank tops & flip-flops, sport shorts.
Open: 8:00 am – 6:00 pm
Bar “24” is your tropical oasis in the pool. The cocktails here take the essence of the Caribbean with wicked flavors that titillate your taste buds and invite you to immerse yourself in a state of perpetual bliss. Surrounded by the warm atmosphere and the cooling water, each sip is a celebration of the here and now.
Open: 7:00 am – 10:00 pm
At Papitos, every drink is a toast to the horizon. The majesty of the sea combines with cutting-edge mixology to offer an unparalleled sensory experience. The flavors of our drinks are joined by the panoramic view of the Riviera to make every moment an unforgettable memory in which the sea is the backdrop of a picture-perfect scene.
Open: 8:00 am – 10:00 pm
Mio is more than a bar; it is the refreshing break under the Maroma sun, where every sip of our craft cocktails is an invitation to relax. Imagine yourself in the main pool with the water caressing your skin and a cocktail in hand, made on the spot by expert hands that mix tradition and the latest trends in each creation. Here, cold beer and enjoyable conversation flow like the calm water around you.
Open: 8:00 pm – 2:00 am
Rick’s Bar is the definition of the perfect night out. Between the bar, the terrace and the stage, you will find the perfect space to be carried away by the music and mixology. The selection of premium drinks and the beats laid down by the DJ come together to free you from stress and immerse you in a show that captures all the senses.
Coffee in El Dorado Maroma
Spa in El Dorado Maroma
Our new Náay Spa with over 5,000 ft² is inspired by Mayan and worldwide traditions, philosophies, and modern techniques where you can relax and be pampered at your convenience. take advantage of any of its 14 luxurious suites including 2 bridal suites, beauty salon, hydrotherapy facilities, fitness center with crossFit area or at its Sensorial Relaxation Room. Our services are offered in an elegant tropical heaven to relax your senses:
Enjoy of a beachfront massage in our unique sky massage
Massages: full body wellness massage, full body deep massage, back tension
release massage
Signature body treatments: pre-hispanic mystical experience, coconut massage
mud, kukulkan massage, Stress Relief Massage, Tequila and Melon Ritual,
Holistic Treatment, and more
Beauty salon: make-up, manicure, pedicure, waxing, hairstyle and haircuts
Cancelation policies in El Dorado Maroma
Cancellation policies
We have established a detailed cancellation policy to ensure a hassle-free experience and provide
flexibility. Please carefully read the following terms and conditions related to the cancellation of your
reservation:
Cancellations must be made in writing or through our online system.
Reservations are non-transferable and the cancellation policy applies only to the reservation holder.
In exceptional situations, such as emergencies or unforeseen events, please contact our team to
explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way.
Flexible rates
Free cancellation up to 22 days before arrival. Starting from day 21, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, and the full payment to confirm.
Cancellation from 0 to 21 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
24/12/2025 - 02/01/2026
29/03/2026 - 05/04/2026
24/12/2026 - 02/01/2027
Free cancellation up to 8 days before arrival. Starting from day 7, if we don´t have any payment or
deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, as well as the full payment to confirm.
Cancellation from 0 to 7 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
21/04/2025 - 23/12/2025
03/01/2026 - 28/03/2026
06/04/2026 - 23/12/2026
***If a reservation is subject to two cancellation policies for the travel dates, the most restrictive policy will apply in all cases, without exception.***
Choose your room:
Royal Retreat Haven Suite - Flexible : More Inclusive
Located just steps from the beach and Balinese-style daybeds, the Royal Retreat Haven Suite is designed for a stay immersed in the surrounding natural beauty.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is intentionally curated to support rest and create a more intimate, unhurried rhythm throughout your stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Private Pool Suite - Flexible : More Inclusive
Elevated above the lush tropical landscape of the Mexican Caribbean, the Royal Retreat Private Pool Suite features a private terrace with a plunge pool and outdoor showers, creating a setting that balances privacy with open views toward the horizon.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is intentionally curated to support rest and create a stay defined by intimacy and quiet ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat 1 Bedroom Garden Villa - Flexible : More Inclusive
Conceived as a private sanctuary for two, the Royal Retreat 1 Bedroom Garden Villa blends generous spaces and warm wood detailing, creating an inviting setting within the tropical surroundings. Outdoors, a furnished terrace and open-air showers ("duchas del amor") shape an environment designed to encourage connection and shared moments.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is intentionally curated to support rest and create a more intimate, unhurried stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Junior Suite - Flexible : More Inclusive
Discover contemporary charm with local inspiration in our Junior Suites. Each space is imbued with details that evoke Mexico's rich heritage, combining comfort with the art of hospitality. The view from your private balcony invites you to explore the beauty of the beaches, while the interior design with marble finishes immerses you in an atmosphere of exquisite serenity.
Royal Retreat Mi Hotelito Beachfront Suite - Flexible : More Inclusive
Designed for a stay centered on rest and meaningful connection, the Royal Retreat Mi Hotelito Beachfront Suite blends tradition with contemporary design through chukum finishes and curated pieces by Pineda Covalin, creating a warm and serene atmosphere by the sea.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each element of the experience has been intentionally curated to foster privacy and a more intimate pace throughout your stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Honeymoon Villa - Flexible : More Inclusive
The Honeymoon Villa is a sanctuary of romance, designed for couples seeking an intimate connection in an exclusive environment. The décor reflects Mexico’s warm embrace, with textures and tones that speak of love at first sight. Relax in the privacy of your terrace, where the hum of nature complements the serenity of your personal tropical garden. A retreat full of love designed to be your own little piece of paradise.
Royal Retreat 1 Bedroom Studio - Flexible : More Inclusive
The Royal Retreat 1 Bedroom Studio overlooks tropical gardens or the Caribbean Sea and is thoughtfully designed for extended stays. Its layout integrates a living area, dining space, and private quarters within a single, well-balanced setting that supports both independence and rest.
This category includes private check-in in an exclusive area, priority access to restaurant reservations, and entry to Royal Oasis, a reserved beachfront space thoughtfully arranged for Royal Retreat guests.
Inside the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and a Nespresso coffee maker. Every detail has been carefully considered to provide attentive service and a stay guided by thoughtful care.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat 1 Bedroom Swim-Up Studio - Flexible : More Inclusive
Set amid lush tropical gardens, the Royal Retreat 1 Bedroom Swim-Up Studio offers a spacious interior designed to welcome abundant natural light. Its contemporary design is complemented by warm tones and rich wood accents, creating a balanced and inviting atmosphere. A private terrace with direct swim-up pool access allows guests to enjoy the natural surroundings with added comfort and privacy.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Every detail has been carefully considered to provide attentive service and a stay guided by thoughtful care.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Honeymoon Suite - Flexible : More Inclusive
Be captivated by the magic of our Honeymoon Suites, designed to celebrate love at its fullest. Enter a haven of sophistication and privacy, where every element, from the luxurious king bed to the whirlpool tub designed for two, is designed to create moments that will be etched forever on your heart.
Maximum capacity 2 adults
588 ft2 / 54.67 m2 106 ft2 / 9.80 m2
Swim-Up Suite - Flexible : More Inclusive
Experience the magic of a suite where luxury meets water fun. With a king bed and double Jacuzzi, the suite invites you to experience unforgettable moments. The terrace is your exclusive entrance to the main pool, perfect for enjoying exotic flavors at the swim-up bar subject to availability.
Private Pool Suite - Flexible : More Inclusive
Your private sanctuary overlooking the Caribbean awaits, with an infinity pool that disappears into the blue horizon. Enjoy the freedom of our open-air shower and relax in your private lounge before pampering yourself in a whirlpool tub set up for two.
Royal Retreat Maroma Villa - Flexible : More Inclusive
The Royal Retreat Maroma Villa presents a private oceanfront residence designed for those who value space, privacy, and shared moments by the sea. Featuring five bedrooms, the villa blends contemporary tropical inspiration with warm woods and neutral tones, creating inviting interiors that remain seamlessly connected to the natural surroundings.
Outdoors, the private terrace and pool become a natural gathering point, ideal for relaxing, reconnecting, and enjoying time together in complete comfort.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the villa, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Every detail is intentionally curated to provide attentive service and a stay defined by privacy, comfort, and thoughtful care.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat 1 Bedroom Beachfront Villa - Flexible : More Inclusive
Designed for couples seeking an intimate connection in an exclusive oceanfront setting, the Royal Retreat 1 Bedroom Beachfront Villa unfolds across two levels, creating a private retreat by the sea. Open views of the Caribbean from the furnished terrace shape a space meant for sharing, celebrating, and slowing down together.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the villa, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is carefully curated to support rest and create a stay defined by privacy, closeness, and ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Beachfront Haven Suite - Flexible : More Inclusive
Located just steps from the beach, the Royal Retreat Beachfront Haven Suite draws inspiration from the traditional architecture of Yucatán casitas. Natural wood elements, chukum-finished walls, and curated pieces by Pineda Covalin come together to create a contemporary space with a serene atmosphere, where Mexican identity is expressed through thoughtful details.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail has been intentionally curated to support rest and encourage a more intimate, unhurried stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Haven Suite - Non refundable : More Inclusive
Located just steps from the beach and Balinese-style daybeds, the Royal Retreat Haven Suite is designed for a stay immersed in the surrounding natural beauty.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is intentionally curated to support rest and create a more intimate, unhurried rhythm throughout your stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Private Pool Suite - Non refundable : More Inclusive
Elevated above the lush tropical landscape of the Mexican Caribbean, the Royal Retreat Private Pool Suite features a private terrace with a plunge pool and outdoor showers, creating a setting that balances privacy with open views toward the horizon.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is intentionally curated to support rest and create a stay defined by intimacy and quiet ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat 1 Bedroom Garden Villa - Non refundable : More Inclusive
Conceived as a private sanctuary for two, the Royal Retreat 1 Bedroom Garden Villa blends generous spaces and warm wood detailing, creating an inviting setting within the tropical surroundings. Outdoors, a furnished terrace and open-air showers ("duchas del amor") shape an environment designed to encourage connection and shared moments.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is intentionally curated to support rest and create a more intimate, unhurried stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Junior Suite - Non refundable : More Inclusive
Discover contemporary charm with local inspiration in our Junior Suites. Each space is imbued with details that evoke Mexico's rich heritage, combining comfort with the art of hospitality. The view from your private balcony invites you to explore the beauty of the beaches, while the interior design with marble finishes immerses you in an atmosphere of exquisite serenity.
Royal Retreat Mi Hotelito Beachfront Suite - Non refundable : More Inclusive
Designed for a stay centered on rest and meaningful connection, the Royal Retreat Mi Hotelito Beachfront Suite blends tradition with contemporary design through chukum finishes and curated pieces by Pineda Covalin, creating a warm and serene atmosphere by the sea.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each element of the experience has been intentionally curated to foster privacy and a more intimate pace throughout your stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Honeymoon Villa - Non refundable : More Inclusive
The Honeymoon Villa is a sanctuary of romance, designed for couples seeking an intimate connection in an exclusive environment. The décor reflects Mexico’s warm embrace, with textures and tones that speak of love at first sight. Relax in the privacy of your terrace, where the hum of nature complements the serenity of your personal tropical garden. A retreat full of love designed to be your own little piece of paradise.
Royal Retreat 1 Bedroom Studio - Non refundable : More Inclusive
The Royal Retreat 1 Bedroom Studio overlooks tropical gardens or the Caribbean Sea and is thoughtfully designed for extended stays. Its layout integrates a living area, dining space, and private quarters within a single, well-balanced setting that supports both independence and rest.
This category includes private check-in in an exclusive area, priority access to restaurant reservations, and entry to Royal Oasis, a reserved beachfront space thoughtfully arranged for Royal Retreat guests.
Inside the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and a Nespresso coffee maker. Every detail has been carefully considered to provide attentive service and a stay guided by thoughtful care.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat 1 Bedroom Swim-Up Studio - Non refundable : More Inclusive
Set amid lush tropical gardens, the Royal Retreat 1 Bedroom Swim-Up Studio offers a spacious interior designed to welcome abundant natural light. Its contemporary design is complemented by warm tones and rich wood accents, creating a balanced and inviting atmosphere. A private terrace with direct swim-up pool access allows guests to enjoy the natural surroundings with added comfort and privacy.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Every detail has been carefully considered to provide attentive service and a stay guided by thoughtful care.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Honeymoon Suite - Non refundable : More Inclusive
Be captivated by the magic of our Honeymoon Suites, designed to celebrate love at its fullest. Enter a haven of sophistication and privacy, where every element, from the luxurious king bed to the whirlpool tub designed for two, is designed to create moments that will be etched forever on your heart.
Maximum capacity 2 adults
588 ft2 / 54.67 m2 106 ft2 / 9.80 m2
Swim-Up Suite - Non refundable : More Inclusive
Experience the magic of a suite where luxury meets water fun. With a king bed and double Jacuzzi, the suite invites you to experience unforgettable moments. The terrace is your exclusive entrance to the main pool, perfect for enjoying exotic flavors at the swim-up bar subject to availability.
Private Pool Suite - Non refundable : More Inclusive
Your private sanctuary overlooking the Caribbean awaits, with an infinity pool that disappears into the blue horizon. Enjoy the freedom of our open-air shower and relax in your private lounge before pampering yourself in a whirlpool tub set up for two.
Royal Retreat Maroma Villa - Non refundable : More Inclusive
The Royal Retreat Maroma Villa presents a private oceanfront residence designed for those who value space, privacy, and shared moments by the sea. Featuring five bedrooms, the villa blends contemporary tropical inspiration with warm woods and neutral tones, creating inviting interiors that remain seamlessly connected to the natural surroundings.
Outdoors, the private terrace and pool become a natural gathering point, ideal for relaxing, reconnecting, and enjoying time together in complete comfort.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the villa, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Every detail is intentionally curated to provide attentive service and a stay defined by privacy, comfort, and thoughtful care.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat 1 Bedroom Beachfront Villa - Non refundable : More Inclusive
Designed for couples seeking an intimate connection in an exclusive oceanfront setting, the Royal Retreat 1 Bedroom Beachfront Villa unfolds across two levels, creating a private retreat by the sea. Open views of the Caribbean from the furnished terrace shape a space meant for sharing, celebrating, and slowing down together.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the villa, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is carefully curated to support rest and create a stay defined by privacy, closeness, and ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Beachfront Haven Suite - Non refundable : More Inclusive
Located just steps from the beach, the Royal Retreat Beachfront Haven Suite draws inspiration from the traditional architecture of Yucatán casitas. Natural wood elements, chukum-finished walls, and curated pieces by Pineda Covalin come together to create a contemporary space with a serene atmosphere, where Mexican identity is expressed through thoughtful details.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail has been intentionally curated to support rest and encourage a more intimate, unhurried stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
