El Dorado Casitas Royale
Description of El Dorado Casitas Royale
Discover El Dorado Casitas Royale, a gem of Lomas Hospitality hidden in the heart of the Riviera Maya. This exclusive adults-only retreat stands as a haven of tranquility, immersed in a lush tropical environment that promises a unique experience of relaxation and romance. Awarded 4 diamonds by the American Automobile Association (AAA), our commitment to distinction and hospitality transcends in every detail, from the warm tropical welcome to the more intimate corners of our facilities.
Romance is experienced at every turn here; from the quiet white sandy beaches to enigmatic cenotes and prestigious golf courses, every moment at El Dorado Casitas Royale is designed to make you fall in love. Enjoy a stay in which natural beauty combines with Mexican charm, creating the perfect setting for love stories or fun-filled getaways under the Caribbean sun. Come and experience the promise of an unforgettable retreat, where every detail is designed to celebrate the art of hospitality in paradise.
Rooms in El Dorado Casitas Royale
15:00 hrs.
12:00 hrs.
203 Rooms
Categories in El Dorado Casitas Royale
Services in El Dorado Casitas Royale
Facilities in El Dorado Casitas Royale
Restaurants & Bars in El Dorado Casitas Royale
Breakfast: 6:30 am. a 12pm.
On the ground floor of the Dorado Royale Lobby, Cocotal offers an international breakfast buffet that delights with a wide variety of dishes, perfect for starting the day with energy.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Dinner: 6 pm to 10 pm
* Reservation is required
Located between enclaves 31 and 32, on the first floor, D'Italia Casitas offers dining with contemporary Italian cuisine in a formal setting and overlooking the sea.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Dinner: 6 p.m. a 10 p.m.
On the ground floor of the Dorado Royale Lobby, D'Italia Villas invites you to enjoy dinners with traditional Italian cuisine in an elegant and sophisticated setting.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
one time schedule, starting with a welcome cocktail at 7:00 p.m., followed
dinner / show at 7:30 p.m.
* Reservations are required.
* Extra charge for entry and wine pairing
Closed on Tuesdays.
Fuentes is more than just a restaurant; It is a unique experience where entertainment and gastronomy come together. Enjoy show cooking with a show included, where each dish is a work of art created with the best ingredients. This service has an additional cost, please contact the reception team for more details.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Lunch: 11:00 am to 6:00 pm
Dinner: 6:00 pm to 10:00 pm
At Jojo’s the guest will be able to enjoy the fresh Seafood Gourmet dishes with a spectacular view of the Caribbean. The perfect place at night to delight yourself with the ocean breeze while savoring dinner.
* Maximum 6 people per table; group size restrictions may apply.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Lunch: 12p.m. a 5p.m.
Dinner: 5pm to 10pm
Located between buildings 28 and 29 of casitas, Kampai takes you on a culinary journey through Asia with lunches and dinners that stand out for their authenticity and flavor. Enjoy an environment inspired by Buddhist culture while tasting Thai dishes.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
International Breakfast: 6:30 am - 11 am
Lunch: 12 pm - 4 pm
Dinner: 5 pm - 10 pm
Located in the heart of the hotel, near the boardwalk and the main pool, La Isla offers an à la carte Mexican breakfast and a buffet lunch with Veracruz-style seafood, all in an environment that celebrates local cuisine.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
International Breakfast: 7 am. to 11 am.
Located next to the Fuentes restaurant, Rincón offers a la carte breakfasts with a fusion of international and Mexican flavors, creating a unique culinary experience.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Breakfast: 6:30 am – 11:30 am
Dinner: 6pm – 10pm
Santa Fe Grill offers à la carte breakfasts with an international twist and dinners with American and Mexican cuisine. Located between enclaves 31 and 32, on the second floor, this restaurant promises to delight your palate in a cozy atmosphere.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Breakfast: 7:00 am to 11:00 am
Lunch: 12:00 p.m. a 03:00 p.m
Next to the Fuentes restaurant, Swim-Up Spot Bar is ideal for those looking to relax with a drink by the pool, enjoying a serene and noise-free atmosphere.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
La Cabaña Pizzeria
Hours: 7 a.m. at 4 p.m.
Offers wood-fired pizzas and a selection of Angus burgers, gourmet bites among other succulent Mexican snacks.
Health bar
Hours: 8 am. at 6 pm.
Offers fresh fruit, multigrain sandwiches, and a variety of smoothies.
WAVES
Pop up. * Exclusive for members
Hours: 12 pm - 4 pm
Kick
Hours: Lunch: 12:00 p.m. at 4:00 p.m.
In a relaxed atmosphere in front of the sea, you can enjoy delicious preparations on the grill, as well as Mexican specialties along with a cold beer or another drink of your liking.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Hours: 9 am to 11 pm
Located across the street from Kampai Restaurant, Gaviotas Seashore Bar offers a refreshing experience with drinks and spectacular ocean views. Perfect for enjoying the sea breeze while relaxing with a drink in hand.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Hours: 5 p.m. to 1 a.m.
Located next to the Royale-area spa, between buildings 40 and 17, Bar Guacamayas is the heart of nightlife. With swings, lounges, and live music on some days, this open-air bar is the perfect place to dance and enjoy an unforgettable night out.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Hours: 11 a.m. to 1 a.m.
Located in the lobby of El Dorado Casitas, Bar Martinis is the epitome of elegance and serenity. Here, every sip is an invitation to relax and enjoy an exclusive selection of martinis and premium drinks. The refined atmosphere provides the perfect setting for moments of fun and sophistication in a truly distinguished setting.
To enhance our More Inclusive experience, please comply with the following requirements.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Swim-Up Bar Pericos offers a relaxation space with direct access from your room. Enjoy a serene atmosphere and refreshing drinks as you relax in the water.
Pericos Swim-Up Bar
Located at the Casita Suites Section 25
Hours: 9:00 am to 5:00 pm
5:00 PM - 11:00 PM
Located across from Santa Fe, Bar Bellinis offers a wide variety of cocktails in a contemporary setting. Enjoy music, ocean views, and a mixology experience that will keep you coming back for more.
Elegant dress code in all gourmet restaurants.
• Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
• Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts.
Coffee in El Dorado Casitas Royale
Spa in El Dorado Casitas Royale
Spa hours: 8:00 am to 9:00 pm
Gym hours: 7:00 am to 9:00 pm
Located in Casitas Royale it has 20,000 square feet and also has a Mexican style. The Spa welcomes guests of the Dorado Royale and Dorado Casitas Royale to experience a traditional and alternative menu. Designed to calm the senses, with luxurious facilities where you will find its availability hydrotherapy, sauna, steam room, showers, spa services, memorable Moments floor for brides, space for events and a full service salon. Incorporating the Gourmet Inclusive philosophy with our unique services and alternative therapies inspired by our native Mexico, introducing the new Temazcal ritual. In addition to having these services, Naay Spa Casitas offers the well-known facials, manicures, scrubs, pedicures, body wraps and a beauty salon.
Cancelation policies in El Dorado Casitas Royale
Cancellation policies
We have established a detailed cancellation policy to ensure a hassle-free experience and provide
flexibility. Please carefully read the following terms and conditions related to the cancellation of your
reservation:
Cancellations must be made in writing or through our online system.
Reservations are non-transferable and the cancellation policy applies only to the reservation holder.
In exceptional situations, such as emergencies or unforeseen events, please contact our team to
explore alternative solutions.
Non-refundable rates
Non-refundable rates CANNOT BE CANCELED OR MODIFIED in any way.
Flexible rates
Free cancellation up to 22 days before arrival. Starting from day 21, if we don´t have any payment
or deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, and the full payment to confirm.
Cancellation from 0 to 21 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
24/12/2025 - 02/01/2026
29/03/2026 - 05/04/2026
24/12/2026 - 02/01/2027
Free cancellation up to 8 days before arrival. Starting from day 7, if we don´t have any payment or
deposit the reservation will be automatically canceled without the option to be reactivated. If the
reservation is still needed, it will be necessary to quote and book again, considering the availability
and rate at that time, as well as the full payment to confirm.
Cancellation from 0 to 7 days prior to arrival, No Show or any modification, will apply a penalty for
100% of stay.
21/04/2025 - 23/12/2025
03/01/2026 - 28/03/2026
06/04/2026 - 23/12/2026
***If a reservation is subject to two cancellation policies for the travel dates, the most restrictive policy will apply in all cases, without exception.***
Choose your room:
Royal Retreat Deluxe Swim-Up Suite - Flexible : More Inclusive
Created for those who value both connection and privacy within the resort, the Royal Retreat Deluxe Swim-Up Suite balances privacy with effortless access to the resort’s vibrant energy. A private pool extends from the terrace, with direct access to the swim-up bar just steps away, allowing you to shift naturally between quiet moments and shared experiences. Within the suite, contemporary interiors are elevated by subtle nods to Mexican craftsmanship, creating a setting that feels warm, refined, and intentionally composed.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Every detail is designed to support rest while maintaining a sense of discretion and comfort throughout your stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Deluxe Private Pool Suite - Flexible : More Inclusive
Designed for those who seek intimacy and added privacy within the resort, the Royal Retreat Deluxe Private Pool Suite pairs contemporary design with a private terrace and pool, creating a setting thoughtfully arranged for two.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is intentionally considered to support rest and create a stay defined by privacy and ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Beachfront Suite - Flexible : More Inclusive
Set directly along the shoreline, the Royal Retreat Beachfront Suite reinterprets the essence of traditional Yucatán casitas through a contemporary lens that prioritizes a seamless connection to the sea. Dome-shaped ceilings with palm details, outdoor showers ("duchas del amor"), and natural textures create a setting that blends traditional inspiration with a modern, sophisticated vision.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each element is intentionally curated for guests who value intimacy, attentive service, and a stay defined by ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Honeymoon Private Pool Casita - Flexible : More Inclusive
Imagine a corner created to celebrate love, where water is never far away. With private pools that bring you closer to the heart of the resort, these suites are the ideal setting for enchanting honeymoons, offering the perfect balance between adventure and serenity.
Casita Suite - Flexible : More Inclusive
Our exclusive Casitas Suites are Ocean Front, romantically designed with the exclusive outdoor shower and with a tropical armosphere with a palapa roof. Included is a contem- porary marble bathroom with double sinks separate toilet, glass enclosed showers and an indoor relaxing hot tub. king size bed, personal night stand, minibar, and a secluded balcony with an exterior bed, table and two chairs. The casitas suites are grouped in two stories with an exclusive pool and a swim up pool bar.
Beachfront Casita Suite - Flexible : More Inclusive
Wake to the whisper of the waves in suites that define the essence of oceanfront romance. With direct access to dream beaches and pools that reflect the blue of the sky, experience intimacy at its finest in an environment designed to captivate your senses and beautify your memories.
Swim-Up Casita Suite - Flexible : More Inclusive
Discover an oasis where the refreshing water invites you to dive in from sunrise. In these suites, your terrace becomes the gateway to a serene river that guides you to social gatherings by the bar on the water. Relax in a king size bed, enjoy our open-air showers and experience the perfect harmony between nature and comfort.
Private Pool Casita Suite - Flexible : More Inclusive
Ascend to a sanctuary where sky and water meet. These suites, located on the second floor, are a haven of intimacy and serenity. From your private balcony, privacy transforms into moments of connection and profound relaxation, elevating your rest experience to sublime levels.
Royal Retreat 1 Bedroom Villa - Flexible : More Inclusive
Envisioned as a secluded haven within the resort, the Royal Retreat 1 Bedroom Villa offers a spacious setting designed for a more intimate way to experience your stay. An infinity pool and outdoor showers ("duchas del amor") enhance the sense of openness, creating an atmosphere that feels expansive yet serene.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the villa, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is carefully curated to support rest and encourage a stay marked by privacy and quiet ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Beachfront Swim-Up Suite - Flexible : More Inclusive
The Royal Retreat Beachfront Swim-Up Suite enjoys a privileged oceanfront setting with direct swim-up pool access from its private terrace. Inspired by the traditional casitas of Yucatán and reimagined through a contemporary, sophisticated lens, the suite is defined by expansive interiors and layered natural textures that create an atmosphere of relaxed refinement.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages.Each detail is carefully considered to support rest and encourage a more intimate, unhurried stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Deluxe Swim-Up Suite - Non refundable : More Inclusive
Created for those who value both connection and privacy within the resort, the Royal Retreat Deluxe Swim-Up Suite balances privacy with effortless access to the resort’s vibrant energy. A private pool extends from the terrace, with direct access to the swim-up bar just steps away, allowing you to shift naturally between quiet moments and shared experiences. Within the suite, contemporary interiors are elevated by subtle nods to Mexican craftsmanship, creating a setting that feels warm, refined, and intentionally composed.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Every detail is designed to support rest while maintaining a sense of discretion and comfort throughout your stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Deluxe Private Pool Suite - Non refundable : More Inclusive
Designed for those who seek intimacy and added privacy within the resort, the Royal Retreat Deluxe Private Pool Suite pairs contemporary design with a private terrace and pool, creating a setting thoughtfully arranged for two.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is intentionally considered to support rest and create a stay defined by privacy and ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Beachfront Suite - Non refundable : More Inclusive
Set directly along the shoreline, the Royal Retreat Beachfront Suite reinterprets the essence of traditional Yucatán casitas through a contemporary lens that prioritizes a seamless connection to the sea. Dome-shaped ceilings with palm details, outdoor showers ("duchas del amor"), and natural textures create a setting that blends traditional inspiration with a modern, sophisticated vision.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each element is intentionally curated for guests who value intimacy, attentive service, and a stay defined by ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Honeymoon Private Pool Casita - Non refundable : More Inclusive
Imagine a corner created to celebrate love, where water is never far away. With private pools that bring you closer to the heart of the resort, these suites are the ideal setting for enchanting honeymoons, offering the perfect balance between adventure and serenity.
Casita Suite - Non refundable : More Inclusive
Our exclusive Casitas Suites are Ocean Front, romantically designed with the exclusive outdoor shower and with a tropical armosphere with a palapa roof. Included is a contem- porary marble bathroom with double sinks separate toilet, glass enclosed showers and an indoor relaxing hot tub. king size bed, personal night stand, minibar, and a secluded balcony with an exterior bed, table and two chairs. The casitas suites are grouped in two stories with an exclusive pool and a swim up pool bar.
Beachfront Casita Suite - Non refundable : More Inclusive
Wake to the whisper of the waves in suites that define the essence of oceanfront romance. With direct access to dream beaches and pools that reflect the blue of the sky, experience intimacy at its finest in an environment designed to captivate your senses and beautify your memories.
Swim-Up Casita Suite - Non refundable : More Inclusive
Discover an oasis where the refreshing water invites you to dive in from sunrise. In these suites, your terrace becomes the gateway to a serene river that guides you to social gatherings by the bar on the water. Relax in a king size bed, enjoy our open-air showers and experience the perfect harmony between nature and comfort.
Private Pool Casita Suite - Non refundable : More Inclusive
Ascend to a sanctuary where sky and water meet. These suites, located on the second floor, are a haven of intimacy and serenity. From your private balcony, privacy transforms into moments of connection and profound relaxation, elevating your rest experience to sublime levels.
Royal Retreat 1 Bedroom Villa - Non refundable : More Inclusive
Envisioned as a secluded haven within the resort, the Royal Retreat 1 Bedroom Villa offers a spacious setting designed for a more intimate way to experience your stay. An infinity pool and outdoor showers ("duchas del amor") enhance the sense of openness, creating an atmosphere that feels expansive yet serene.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the villa, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages. Each detail is carefully curated to support rest and encourage a stay marked by privacy and quiet ease.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
Royal Retreat Beachfront Swim-Up Suite - Non refundable : More Inclusive
The Royal Retreat Beachfront Swim-Up Suite enjoys a privileged oceanfront setting with direct swim-up pool access from its private terrace. Inspired by the traditional casitas of Yucatán and reimagined through a contemporary, sophisticated lens, the suite is defined by expansive interiors and layered natural textures that create an atmosphere of relaxed refinement.
This category includes private check-in in an exclusive area and access to Royal Oasis, a reserved beachfront space with Beach Butler service, thoughtfully arranged for Royal Retreat guests.
Within the suite, enjoy additional comforts such as an exclusive in-room dining menu, a personalized pillow selection, and an in-suite bar with a curated selection of premium beverages.Each detail is carefully considered to support rest and encourage a more intimate, unhurried stay.
Personalized service
• Private roundtrip transportation from Cancun International Airport¹
• Pre-arrival service (available for direct bookings only)
• Private check-in in an exclusive area
• Welcome cocktail
• Personal concierge
• Butler service available during your stay¹
• Late check-out (subject to availability)
In-Suite amenities
• Welcome bottle of champagne or sparkling wine¹
• Welcome amenity
• Bar with a selection of premium bottles¹
• Exclusive minibar¹
• Signature room service menu
• Pillow menu
• Premium bath amenities¹
• Aromatherapy menu¹
Exclusive experiences
• Themed in-suite dining experience (minimum stay of 4 nights)¹
• More Inclusive™ experiences
• Access to Royal Oasis with Beach Butler
• Access to the hydrotherapy circuit at Náay Spa²
¹ Amenities and benefits may vary depending on the selected Royal Retreat category.
² One access to the hydrotherapy circuit per stay is included.
