Río Secreto + Cobá

General information of Río Secreto + Cobá

What is Included Río Secreto + Cobá

Air-conditioned transportation
Admission to Coba archaeological site
Bicycle
Free time
Snack
Specialized guide
Umbrella
Admission to Río Secreto Natural Reserve
Wetsuit
Life jacket
Lockers
Towels
Helmet with lamp
Food and drinks

What is Not Included Río Secreto + Cobá

Photos
Tips
Souvenirs
Personal expenses
Services not specified

Recommendations of Río Secreto + Cobá

Bring swimwear and a change of clothes
Wear comfortable clothes and walking shoes
Bring cash for personal expenses
Consider this a full-day activity
Be ready at pickup point in advance

Regulations of Río Secreto + Cobá

Children must be accompanied by an adult
Cameras are not allowed during the Río Secreto expedition
Not suitable for guests under the influence of alcohol or drugs
Not recommended for guests with heart conditions, walking difficulties or pregnancy

Cancelation policies of Río Secreto + Cobá

The service refund will be granted only in the following cases, provided that the customer has notified and canceled within the established timeframe:

When the service is canceled by the supplier/provider.
In case of illness, provided that an official medical report is submitted and the cancellation is made before 11:00 a.m. on the day prior to the service date.
When the cancellation or date change is made before 11:00 a.m. on the day prior to the scheduled service date.

NO refunds, whether full or partial, will be granted under any circumstances in the following cases:

No Show: If the customer fails to appear on the scheduled service date and time, no refund will apply, including cases of illness, personal emergencies, or any other reason, even if medical documentation is provided.