Kaan Luum Lagoon and Mayan Cenotes
Description of Kaan Luum Lagoon and Mayan Cenotes
Enjoy an experience combining nature and Mayan culture in the Riviera Maya. Visit Kaan Luum Lagoon, surrounded by mangroves and turquoise waters, and discover two impressive cenotes: Mariposa, a semi-open cenote, and Chen-Ha, a cave cenote featuring stalactite formations. Learn about Mayan traditions through a Melipona bee honey and cacao demonstration, a traditional Mayan ceremony, and a buffet featuring Mexican cuisine.
Enjoy an experience combining nature and Mayan culture in the Riviera Maya. Visit Kaan Luum Lagoon, surrounded by mangro...General information of Kaan Luum Lagoon and Mayan Cenotes
What is Included Kaan Luum Lagoon and Mayan Cenotes
Transportation in air-conditioned vehicles
Certified guide
Visit to Mariposa and Chen-Ha Cenotes
1 hour and 15-minute visit to Kaan Luum Lagoon
Life jackets included at the cenotes
Mayan Melipona bee honey demonstration
Cacao demonstration
Mayan ceremony accompanied by an authentic shaman
Buffet meal without beverages
1 bottle of water during the tour
What is Not Included Kaan Luum Lagoon and Mayan Cenotes
Drinks during the meal
Tips
Souvenirs
Any service not specifically mentioned in the inclusions
Recommendations of Kaan Luum Lagoon and Mayan Cenotes
Wear comfortable clothing and shoes
Bring a swimsuit and towel
Bring biodegradable sunscreen and insect repellent
Bring extra cash for drinks, souvenirs, and tips
Bring sunglasses or a hat
Regulations of Kaan Luum Lagoon and Mayan Cenotes
Cancelation policies of Kaan Luum Lagoon and Mayan Cenotes
The service refund will be granted only in the following cases, provided that the customer has notified and canceled within the established timeframe:
When the service is canceled by the supplier/provider.
In case of illness, provided that an official medical report is submitted and the cancellation is made before 11:00 a.m. on the day prior to the service date.
When the cancellation or date change is made before 11:00 a.m. on the day prior to the scheduled service date.
NO refunds, whether full or partial, will be granted under any circumstances in the following cases:
No Show: If the customer fails to appear on the scheduled service date and time, no refund will apply, including cases of illness, personal emergencies, or any other reason, even if medical documentation is provided.
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