Cenote Verde & Maroma Beach, Private Experience

General information of Cenote Verde & Maroma Beach, Private Experience

What is Included Cenote Verde & Maroma Beach, Private Experience

Round-trip private transportation
Certified guide
Entrance to Verde Lucero cenote
Cenote swimming experience
Welcome bag
Meal at a restaurant in Maroma Beach

What is Not Included Cenote Verde & Maroma Beach, Private Experience

Premium alcoholic beverages
Gratuities

Recommendations of Cenote Verde & Maroma Beach, Private Experience

Bring swimsuit and a change of clothes
Use biodegradable insect repellent
Bring a towel and cash for extras
Arrive on time for pick-up
Wear comfortable shoes

Regulations of Cenote Verde & Maroma Beach, Private Experience

Private service with a minimum of 4 guests
Mandatory use of life jacket in the cenote
Sunscreen is not allowed before entering the cenote
Activity subject to weather conditions
Itinerary schedule must be respected
Recommended minimum age: 6 years

Cancelation policies of Cenote Verde & Maroma Beach, Private Experience

A refund will be granted only in the following cases, provided that the client has notified and canceled within the established timeframe:
When the service is canceled by the provider.
In case of illness, provided that an official medical report is presented and the cancellation is made before 11:00 a.m. on the day prior to the service.
When the cancellation or change of date is made before 11:00 a.m. on the day prior to the scheduled service date.

NO refunds, either full or partial, will be issued under any circumstances in the following cases:
No Show: If the client fails to appear on the scheduled date and time of the service, no refund will apply, including in cases of illness, personal emergencies, or any other reason, even if a medical certificate is provided.