Diving Cancun

General information of Diving Cancun

What is Included Diving Cancun

"Diving activity according to modality
Certified instructor/guide
Gear when applicable
Class or refresher when indicated by variant"

What is Not Included Diving Cancun

"Hotel pickup unless confirmed
Photos and videos
Tips
Gear if own-equipment modality is booked"

Recommendations of Diving Cancun

"Arrive 30 minutes early
Show certification if required
Do not fly after diving according to professional guidance
Bring swimsuit, towel and cash"

Regulations of Diving Cancun

"Certification required for certified variants
Not allowed under alcohol or drugs
Medical restrictions may apply
Waiver required"

Cancelation policies of Diving Cancun

The service refund will be granted only in the following cases, provided that the customer has notified and canceled within the established timeframe:

When the service is canceled by the supplier/provider.
In case of illness, provided that an official medical report is submitted and the cancellation is made before 11:00 a.m. on the day prior to the service date.
When the cancellation or date change is made before 11:00 a.m. on the day prior to the scheduled service date.

NO refunds, whether full or partial, will be granted under any circumstances in the following cases:

No Show: If the customer fails to appear on the scheduled service date and time, no refund will apply, including cases of illness, personal emergencies, or any other reason, even if medical documentation is provided.